CaseDetail
12 properties
Properties
Select a row for its DAC field and description| Property | Type | Data Type | |
|---|---|---|---|
CaseID | StringValue | string | |
DAC Field: PX.Objects.CR.CRCase.CaseCDDescription:The unique identifier assigned to the case in accordance with the numbering sequence assigned to cases on the Customer Management Preferences (CR101000) form. | |||
ClassID | StringValue | string | |
DAC Field: PX.Objects.CR.CRCase.CaseClassIDDescription:The identifier of the case class. Corresponds to the value of the CRCaseClass.CaseClassID field. | |||
ClosingDate | DateTimeValue | DateTime | |
DAC Field: PX.Objects.CR.CRCase.ResolutionDateDescription:The date and time when the case was closed. The field is filled in by the system. | |||
DateReported | DateTimeValue | DateTime | |
DAC Field: PX.Objects.CR.CRCase.ReportedOnDateTimeDescription:Date and time of the case creation. | |||
Estimation | StringValue | string | |
DAC Field: PX.Objects.CR.CRCase.TimeEstimatedDescription:The estimation of the time (in minutes) required for the case resolution. | |||
InitialResponse | StringValue | string | |
DAC Field: PX.Objects.CR.CRCase.InitResponseDescription:The time from the creation of the case to the initial response. | |||
Owner | StringValue | string | |
DAC Field: PX.Objects.CR.CRCase.OwnerIDDescription:The user name of the employee assigned to the case. | |||
Reason | StringValue | string | |
DAC Field: PX.Objects.CR.CRCase.ResolutionDescription:The reason why the case has been changed to the current status. The field can have one of the values listed in the CaseWorkflow class. | |||
Severity | StringValue | string | |
DAC Field: PX.Objects.CR.CRCase.SeverityDescription:The severity level of the case. The field can have one of the values listed in the CRCaseSeverityAttribute class. The default value is CRCaseSeverityAttribute._MEDIUM. | |||
Status | StringValue | string | |
DAC Field: PX.Objects.CR.CRCase.StatusDescription:The current status of the case. The field can have one of the values listed in the States.ListAttribute class. The default value is States.New. | |||
Subject | StringValue | string | |
DAC Field: PX.Objects.CR.CRCase.SubjectDescription:A subject of the case. | |||
Workgroup | StringValue | string | |
DAC Field: PX.Objects.CR.CRCase.WorkgroupIDDescription:The company tree workgroup to work on the case. | |||